When you are injured, a claim agent for the railroad will try to obtain a written statement from you, usually right away. The agents are experienced and thoroughly familiar with FELA. Their basic job is to save the railroad money and keep settlements for injuries as low as possible. They often use language in the statements that you world not ordinarily use. They may phrase your statement in such a way that the company does not appear to be at fault. The fault for the accident may appear to be yours only. Or, they may describe your injuries in the statement so that important omissions complicate your claim at a later date.
Unfortunately some union contracts require an injured employee to provide the railroad with a written, signed statement as soon as possible. Contact your local or general chairman of your craft for advice if the accident form is unclear or if you feel you are being pressured in anyway.
Often claim agents are congenial and pleasany and inspire confidence in the people they work with. He may plead with you for an opportunity to settle the case without an attorney being involved. Unfortunately this gives the claim agent an opportunity to make a detailed investigation of the case at his own pace and leisure. He can obtain all the medical information and more or less control all aspects of your case, including early medical treatment…perhaps to your detriment. His training and experience give him an insight into what your future may hold by way of disability and loss of capacity to work and all the other factors involved in a fair settlement.
Under these circumstances, it is extremely difficult for a railroad worker, untrained and inexperienced in legal matters, to know whether or not this settlement offered by the claim agent is fair.
How can you know for sure if your disability is progressive, or if it has further consequences that might entirely change the picture in six months, a year , or later? Have you even been seen and evaluated by a medical expert who is not being controlled or paid by the railroad?
Some railroaders, by training and experience, are able to deal with this type of opposition without help. Some have tried and done well at it. Many have tried and failed. If you feel you can successfully deal with the railroad, its claim agents and lawyers. Then much of what is written here will hold little interest for you. If you are wrong or are uncertain, the decision you make will have a tremendous impact on the amount of money you and your family will receive for your injuries. If you should underestimate your injuries or disability, it will be the only chance you have, because the case is closed once a settlement is made.
Beware, particularly, of the claim agent who says, "You don't need a lawyer-the company will be fair with you. Why split what you're going to get with a lawyer?" This is not an uncommon statement. Anyone who deals with claim agents will hear it sooner or later.
Now when a claim agent asks that question, who do you suppose he is really thinking of-you, or the railroad? Is he really trying to save your money or the money of the company he is employed by? The truth is, the railroads don't want you to retain a lawyer. They know you will probably get more money for your claim if you do. The railroad will consult its own lawyers need a lawyer. They keep the advantage in this way.
Of course it will cost money to be represented by a lawyer. A lawyer can't work for free, anymore than you can. However, most competent and professional FELA attorneys work on a contingency fee basis. Only when money is obtained for you does the attorney get a fee.